At DRESSBESTHERE, we strive to provide high-quality products and outstanding customer service. If for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of delivery.
Return Eligibility
Items must be unworn, unwashed, and undamaged with all original tags and packaging intact.
For any items that have been worn, washed, or had tags removed, we cannot accept a return or exchange.
Return Process
Contact us at [email protected] to initiate a return. Please include your order number and reason for return.
Upon approval, you’ll receive a return shipping label.
Ship the item(s) back to us within 14 days of receiving the label.
Once we receive the returned item(s) in original condition, we will process a refund.
Refunds
If the return is due to our error or defective merchandise, we will refund the full order amount plus any standard shipping costs.
If the return is initiated by you (e.g., incorrect size, changed mind), we will refund the product cost but you are responsible for return shipping costs.
Refunds are typically processed within 3-5 business days and credited to the original payment method.
Exceptions
We reserve the right to refuse a return or exchange if the item shows signs of wear, is missing parts/accessories, or does not meet the above conditions.
For any other questions about returns or refunds, please contact [email protected]. We are here to ensure you have an exceptional experience.